It is with a heavy heart that the GCPH Team must announce the coming closure of Grand Chase Philippines. Circumstances beyond the control of Level Up! have given us no other choice but to let go of the reins of Grand Chase here in the country. It has been a pleasure for us managing and publishing this great game to a great community of players, but alas, the time has come for this great era to end. Our only regret is that we have no more options we can exercise to prolong the life of such a beautiful experience.
We really cannot fully express the extent of our gratitude to you, our friends and supporters – the real heroes of Grand Chase Philippines. We have gone through good times, and bad, and through them all you have stood with us giving all your wonderful support. Without all of you, there would never have been the GCPH community.
Thank you all, from the bottom of our hearts.
EXCLUSIVE AUDITION DANCE BATTLE WELCOME PACKAGES:
As our way of showing our appreciation, we have prepared a welcome package for GCPH players who wish to try Audition Dance Battle PH :
- From [to be announced], GCPH players who are actively playing from October 20, 2013 to October 14, 2015 may now “tag” their Grand Chase account to Audition
- Create an account at https://play.levelupgames.ph/
- Login your GCPH account at the migration site.
- Enter the information needed. Make sure to use a valid email address
- The code for the Audition PH Welcome Package will be sent to your email address
- Redeem the items at http://account.levelupgames.ph/redemption/
- Please note that whatever information you entered is final, and changes will not be entertained. Please make sure that the information you are entering is accurate.
- Player can only get one (1) Welcome Package.
- You have until [to be announced] to tag your accounts. Players who are unable to tag their accounts during the specified period are not eligible to claim the Welcome Package.
- Welcome Packages will be awarded directly to the player’s account starting [to be announced].
Audition PH Welcome Packages include the following:
CUSTOMER SUPPORT CONCERNS
Effective October 20, 2014, all GCPH Support requests will no longer be processed. This includes but is not limited to:
- Bug Reports
- In-game prizes follow-up
- Player offense
Account Retrieval request will be entertained until [to be announced]. All questions regarding migration packages will be entertained until December 28, 2014.
IMPORTANT DATES TO REMEMBER
In line with the closure of GCPH, kindly take note of the following important dates:
- October 20, 2014 – Removal of new account registration function/Top-up disable, shutdown of forums, and client download
- Tentative – Tagging of GCPH account to Audition
- November 17, 2014 (3PM) – Server Shutdown
- December 17, 2014 – Shutdown of website
- December 29, 2014 –Shutdown of fanpage